iPhone 6s Screen Goes Black Randomly: A Troubleshooting Guide

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Are you frustrated with your iPhone 6s screen randomly going black? You’re not alone. Many iPhone 6s users have experienced this issue, causing inconvenience and hindering their daily activities. In this article, we will explore the possible causes of this problem and provide you with effective troubleshooting steps. Understanding the issue and finding a solution is crucial to restore your device’s functionality.

Understanding the iPhone 6s Screen Blackout Issue

What Causes the Screen to Go Black Randomly?

The iPhone 6s screen blackout can be attributed to various factors. One common cause is a software glitch that disrupts the device’s normal functioning. Additionally, physical damage or liquid exposure may lead to hardware issues, resulting in a black screen. Understanding the root cause is essential to determine the appropriate solution.

Common Scenarios When the Issue Occurs

The screen blackout issue on the iPhone 6s tends to occur randomly, catching users off guard. It may happen during phone calls, while using specific apps, or even when the device is idle. This unpredictability can be frustrating and significantly impact your user experience.

Impact on User Experience and Usability

A blacked-out screen on your iPhone 6s can severely hamper your productivity and daily activities. It prevents you from accessing essential apps, making calls, or utilizing various features of your device. This issue can disrupt your routine and leave you feeling helpless. Resolving it is crucial to regain control and utilize your iPhone 6s to its full potential.

Troubleshooting Steps for iPhone 6s Screen Blackout

To address the screen blackout issue on your iPhone 6s, follow these troubleshooting steps:

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Step 1: Check for Physical Damage or Liquid Exposure

Inspect your device for any physical damage, such as cracks or dents. Additionally, check for signs of liquid exposure, as moisture can cause hardware malfunctions. If you notice any damage or exposure, it is advisable to seek professional assistance for repair or replacement.

Step 2: Restart Your iPhone 6s

A simple restart can often resolve temporary software glitches causing the black screen issue. Press and hold the power button until the “Slide to power off” option appears. Slide it to turn off your iPhone 6s. After a few seconds, press and hold the power button again until the Apple logo appears. This restarts your device and may help resolve the problem.

Step 3: Update Your iPhone 6s Software

Keeping your device’s software up to date is crucial for optimal performance and bug fixes. Check for any available software updates by navigating to Settings > General > Software Update. If an update is available, download and install it. Software updates often include patches that address known issues, which may include the screen blackout problem.

Step 4: Reset Your iPhone 6s Settings

Resetting your device’s settings can help resolve underlying software issues that may be causing the screen blackout. Navigate to Settings > General > Reset > Reset All Settings. Keep in mind that this step will not delete your data, but it will revert your settings to their default state. Make sure to back up your important data before proceeding.

Step 5: Restore Your iPhone 6s with iTunes

If the previous steps haven’t resolved the issue, restoring your iPhone 6s using iTunes may help. Connect your device to a computer with iTunes installed and open iTunes. Select your iPhone 6s and click on “Restore iPhone.” This process erases all data on your device, so it’s crucial to have a recent backup. After the restore is complete, set up your iPhone 6s as new or restore from a backup.

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Seeking Professional Help for iPhone 6s Screen Blackout

If the troubleshooting steps mentioned above haven’t resolved the screen blackout issue on your iPhone 6s, it’s time to consider seeking professional help. Authorized service centers have experienced technicians who can diagnose and repair the problem accurately. They have the necessary expertise and access to genuine replacement parts, ensuring a reliable solution for your device.

Frequently Asked Questions (FAQ) about iPhone 6s Screen Blackout

Q1: What are some temporary fixes for the issue?

Some users have reported temporary fixes for the iPhone 6s screen blackout issue. These include gently tapping the back of the device or applying slight pressure near the Home button. However, these solutions are not guaranteed to work and may only provide temporary relief.

Q2: Can a software update resolve the problem?

In some cases, a software update can address the screen blackout issue on the iPhone 6s. Apple regularly releases updates that include bug fixes, stability improvements, and enhancements. Ensure your device is running the latest software version to maximize the chances of resolving the problem.

Q3: Is it possible to recover data from a blacked-out screen?

If your iPhone 6s screen is completely black and unresponsive, it may be challenging to recover data directly from the device. However, if you had previously enabled iCloud or iTunes backups, you can restore your data to a new device or after a restore.


Experiencing a random screen blackout on your iPhone 6s can be frustrating and disruptive. By understanding the potential causes and following the troubleshooting steps mentioned in this guide, you can resolve this issue and restore your device’s functionality. If the problem persists, don’t hesitate to seek professional assistance from authorized service centers. Regain control over your iPhone 6s and enjoy a seamless user experience once again.

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